MWS Terms & Conditions

Last updated: 2026

These Terms & Conditions set out the agreement between you (the Client) and Mike Wood Studio (“we”, “us”, “our”) for branding, design, and digital product services.

By accepting a quote, making a payment, or purchasing a digital product, you agree to these Terms in full.

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1. Authority to Enter Agreement

You confirm that you have the authority to enter into this agreement on behalf of yourself or your organisation.

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2. Scope of Work

A written proposal or quote will outline:

  • Project scope
  • Deliverables
  • Timeline
  • Fees

Any work outside the agreed scope will require written approval and may incur additional costs.

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3. Payments

Unless otherwise stated in your proposal:

  • 50% deposit required before work begins
  • 50% final payment due upon project completion
  • Projects under £1000 must be paid in full upfront
  • Discounted offers must be paid within stated timeframe
  • Late payments may incur interest at 8% per annum above the Bank of England base rate

All prices are exclusive of VAT unless stated otherwise.

Failure to make payment may result in work being paused or withheld.

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4. Client Responsibilities

You agree to:

  • Provide content, assets, and feedback on time
  • Review work promptly and give clear feedback
  • Meet agreed deadlines

Delays in providing materials or feedback may affect delivery timelines.

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5. Project Timelines

Estimated timelines are provided in good faith but are not guaranteed.
Delays caused by revisions, client feedback, or unforeseen circumstances are not the responsibility of Mike Wood Studio.

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6. Revisions & Changes

Your proposal includes a set number of revisions.
Additional revisions or changes outside scope may be quoted separately.

Once written approval is given on a final design, it is considered complete.
Mike Wood Studio is not responsible for errors in client-supplied copy once approved.

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7. Cancellation

If the Client cancels after work has started:

  • You will be invoiced for work completed up to cancellation

If Mike Wood Studio must cancel:

  • You will receive completed work to date
  • Any payments for unfinished work may be refunded

Deposits are non-refundable.

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8. Intellectual Property & Usage

Once final payment is received:

  • You own the final approved design files
  • You are responsible for storing backups
  • You confirm you have rights to all materials you provide

Mike Wood Studio retains the right to display completed work in portfolios, social media, and marketing unless requested otherwise in writing.

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9. Third-Party Services

If third-party services (photographers, copywriters, stock imagery, fonts, software, hosting, etc.) are required, these may incur additional costs and separate licence terms.

Mike Wood Studio is not responsible for the performance or reliability of third-party services.

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10. Limitation of Liability

Mike Wood Studio is not liable for:

  • Loss of profits
  • Loss of business
  • Loss of data
  • Indirect or consequential damages

Total liability shall not exceed the amount paid for the services.

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11. No Guarantees

While we aim to deliver high-quality work, we do not guarantee specific financial or business results.

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12. Confidentiality

Both parties agree to keep confidential information private unless required by law.

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13. Force Majeure

Neither party shall be liable for failure or delay caused by events beyond reasonable control (e.g., illness, natural disaster, power failure, internet outage).

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14. Governing Law

These Terms are governed by the laws of England and Wales.

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15. Digital Product Terms – MWS Brand Performance Playbook

By purchasing the MWS Brand Performance Playbook, you agree to the following:

  • This is a digital product delivered electronically
  • All sales are final and non-refundable
  • No physical product will be shipped
  • The product is for personal or internal business use only
  • You may not resell, share, distribute, or reproduce the content

The Playbook is provided for educational purposes only.
No guarantees of income, results, or business success are made.

Access issues should be reported to: hello@mikewood.studio

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16. Refund Policy (Digital Products)

Due to the digital nature of our products, all digital sales are final and non-refundable.

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17. Acceptance of Terms

By purchasing, paying an invoice, or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.